What to Expect When You Call 988

We talked to residents throughout Central Maryland, and you told us — it takes courage to call. You also told us it helps to know what to expect.

Here's what happens when you call the helpline.

You'll hear a message telling you that you've reached 988.

We'll play a little hold music while we quickly connect you.

A specialized counselor at the 988 call center closest to you will answer the phone.

Your counselor will listen and provide emotional support.

We also can share resources for longer-term support.

  • All calls are free and confidential.

  • You will always be treated with dignity.

  • Most callers get immediate relief.

Reasons to Call

People call 988 to talk about a lot of things —

  • thoughts of suicide

  • relationships

  • economic worries

  • anxiety

  • sexual identity

  • drinking too much

  • drug use

  • feeling depressed

  • mental and physical illness

  • loneliness

  • trauma

  • and more

When life gets tough, it can feel overwhelming. But it can get better. Whatever problems you are dealing with, 988 is here to help.

The National Suicide Prevention Lifeline (1-800-273-8255) and the Here2Help Hotline (410-433-5175) are still working — and can also be reached by calling 988.